Community Education Customer Satisfaction Survey
Page 1 of 1
We want your feedback. Please let us know how we're doing.
1.
How would you rate your most recent interaction with Community Education office staff?
How would you rate your most recent interaction with Community Education office staff?
Very Good
Good
Average
Poor
Very Poor
NA
2.
Regarding question 1, please describe this most recent interaction:
3.
Rate this office staff's overall knowledge of your question or problem.
Rate this office staff's overall knowledge of your question or problem.
Very Good
Good
Average
Poor
Very Poor
NA
4.
Rate your level of satisfaction with Cloquet Community Ed customer service?
Rate your level of satisfaction with Cloquet Community Ed customer service?
Very Satisfied
Somewhat Satisfied
Average
Somewhat Dissatisfied
Very Dissatisfied
NA
5.
Rate Community Ed's Website
Rate Community Ed's Website
A+
A
B+
B
C+
C
D+
D
F
N/A
6.
How easy was it to find the information you were looking for on the website?
How easy was it to find the information you were looking for on the website?
Easy
Somewhat Easy
Somewhat Difficult
Difficult
NA
7.
How would you rate Cloquet Community Ed's online class registration system in regards to ease of use?
How would you rate Cloquet Community Ed's online class registration system in regards to ease of use?
Easy
Somewhat Easy
Somewhat Difficult
Difficult
NA
8.
How many classes or activities have you attended through Cloquet Community Ed in the past year?
How many classes or activities have you attended through Cloquet Community Ed in the past year?
4 or more
3
2
1
None
9.
Please compare the class(es) you've taken to their cost and rate Community Ed in regards to value?
Please compare the class(es) you've taken to their cost and rate Community Ed in regards to value?
Very Good Value
Good Value
Average Value
Poor Value
Very Poor Value
NA
10.
Did the class(es) live up to their description? (Did you learn what you thought you would?)
Did the class(es) live up to their description? (Did you learn what you thought you would?)
Yes
No
Don't Know
NA
11.
Rate the ease of finding the location of your class(es)?
Rate the ease of finding the location of your class(es)?
Very Easy
Easy
Somewhat Easy
Somewhat Difficult
Difficult
Very Difficult
NA
12.
Overall, how would you rate Cloquet Community Education & Recreation?
Overall, how would you rate Cloquet Community Education & Recreation?
Very Good
Good
Average
Poor
Very Poor
NA
13.
How likely are you to take another class or attend another activity with Community Ed?
How likely are you to take another class or attend another activity with Community Ed?
Very Likely
Somewhat Likely
Somewhat Unlikely
Very Unlikely
Don't Know
14.
Please tell us about your response to question 13. How has Cloquet Community Education & Recreation met or not met your expectations?
15.
Optional: If you would like us to contact you, please leave us your contact information.
